This FAQ guide addresses common questions about managing drivers, vehicles, clients, and bookings in the Taxi Dispatch System Backoffice. Follow these instructions to efficiently perform administrative tasks while ensuring compliance with GDPR regulations. 1. How Read more…
The Caller ID feature allows you to integrate VOIP calls into your system, enabling call identification, customer history access, and booking management. Follow the steps below to configure the Caller ID feature. Step 1: Download Read more…
The INSOFTDEV Driver App is available for both iOS and Android platforms, offering a seamless experience for drivers to manage bookings, track job statuses, and interact with dispatchers. Key Features of the Driver App Booking Read more…
The Taxi Drivers Statement (DSE) feature automates the management of driver statements and invoices, allowing you to track payments to drivers or amounts owed by drivers on a weekly basis. This guide explains the process Read more…
Creating new driver accounts is an essential step in managing your fleet efficiently. This guide explains the process and provides a short video tutorial for additional assistance. Steps to Create New Driver Accounts Step 1: Read more…
Overview Efficient financial management is essential for any taxi business. The SmartCar platform simplifies the generation of client invoices and account statements, helping you stay organized and professional. Follow the guide below to use these Read more…
SmartCar – Amazon-Style Auto Dispatching Explained The Amazon-style auto-dispatching feature in INSOFTDEV’s SmartCar platform brings automation and speed to your ground transportation operation by streamlining how jobs are assigned to drivers. This dispatching method is Read more…
1. SmartCar Automated Dispatcher (SCAD) engine can be enabled from System Configuration → Dispatcher Engine → Config | Rules. There can be set different rules for each day of the week or based on weekdays Read more…
1. Issue: The Backoffice Application URL Doesn’t Launch Resolving the Issue: Check Your Internet Connection: Ensure your device is connected to a stable internet connection. Verify the URL: Confirm that the URL is correctly entered Read more…