Automatic dispatching simplifies the management of booking assignments, ensuring efficiency and reliability in operations. Follow these steps to configure your automatic dispatching rules in the system.
Step 1: Access Dispatcher Management
To begin, navigate to the “Dispatcher Management” option within the “System” sub-menu (see Fig. 1).
Step 2: Enable the Automatic Dispatching Engine
Activate the “Enable Automatic Dispatching Engine” toggle to use the automatic dispatching feature (see Fig. 2).
Step 3: Configure Dispatching Rules
The “Dispatcher Rules Calendar” (see Fig. 3) displays the rules for every day of the week. To add a new rule:
- Click the “ADD NEW RULE” button.
- A configuration window will appear (see Fig. 4).
Step 4: Customize Your Rule
In the configuration window, set your desired dispatching conditions:
- Driver Checks: Select specific criteria to filter drivers (e.g., availability, ratings).
- Vehicle Types: Apply rules to drivers with certain car types.
- Sorting Parameters: Define how drivers are prioritized.
- Dispatch Timing: Set the time before bookings are dispatched.
Important: Assign the rule to at least one day of the week. Otherwise, the system will not save the rule.
Step 5: Save and Apply the Rule
After configuring the rule, click “Save” to add it to the Dispatcher Rules Calendar (see Fig. 3).
- Once saved, the system will automatically apply the rule within the specified time frame.
Key Features of Automated Dispatching
- Streamlined Booking Allocation: Automatic assignment of bookings based on predefined criteria.
- Customizable Rules: Tailor rules to match your operational needs.
- Time-Saving Automation: Reduce manual intervention and improve efficiency.
