Help Center
Managing driver settings is essential for optimizing your fleet operations and maintaining compliance. This guide explains how to access and configure driver-related settings in the Backoffice application.
Steps to Manage Driver Settings
Step 1: Access the Settings Page
- Navigate to “System → Settings” in the Backoffice application (Fig. 1).
- The Settings page is divided into three categories:
- Global Settings
- Driver Settings
- Client Settings
Step 2: Configure Global Driver Settings
- In the Global Settings section, configure driver-related options (Fig. 2):
- Operational Plot Zones: Define areas where drivers can operate.
- Maximum Stops: Set the maximum number of stops allowed for a booking.
- Cancel Reasons: Create or delete reasons for booking cancellations.
- Driver Notifications: Control notifications sent to drivers via email or SMS.
- Payment Options: Select the payment methods available to drivers.
Step 3: Adjust Driver-Specific Settings
- Switch to the Driver Settings section to manage driver-specific configurations (Fig. 3):
- Driver Application: Configure settings related to the mobile driver app.
- Driver Penalties: Add or remove penalties for delays or other infractions.
- GDPR Compliance: Manage settings for driver data privacy and compliance.
Step 4: Save Changes
- After updating the desired settings, click the “SAVE SYSTEM CONFIGURATION” button at the top-right corner of the page to apply changes.
Key Features of Driver Settings Management
- Comprehensive Configuration: Adjust global and driver-specific settings from a centralized interface.
- Operational Control: Manage plot zones, maximum stops, and cancellation policies.
- Driver Notifications: Customize how and when drivers are notified via email or SMS.
- GDPR Compliance: Ensure driver data is handled securely and meets privacy regulations.
