The Caller ID feature allows you to integrate VOIP calls into your system, enabling call identification, customer history access, and booking management. Follow the steps below to configure the Caller ID feature. Step 1: Download Read more…
The INSOFTDEV Driver App is available for both iOS and Android platforms, offering a seamless experience for drivers to manage bookings, track job statuses, and interact with dispatchers. Key Features of the Driver App Booking Read more…
The Taxi Drivers Statement (DSE) feature automates the management of driver statements and invoices, allowing you to track payments to drivers or amounts owed by drivers on a weekly basis. This guide explains the process Read more…
Creating new driver accounts is an essential step in managing your fleet efficiently. This guide explains the process and provides a short video tutorial for additional assistance. Steps to Create New Driver Accounts Step 1: Read more…
Efficiently manage client invoices and cost control operations with the SmartCar platform. Follow this guide to understand the process, supplemented by a short video tutorial for a better understanding. Step 1: Access the Invoices & Read more…
A short video tutorial about how the users can use the SmartCar to book and dispatch.
1. SmartCar Automated Dispatcher (SCAD) engine can be enabled from System Configuration → Dispatcher Engine → Config | Rules. There can be set different rules for each day of the week or based on weekdays Read more…
1. Issue: The Backoffice Application URL Doesn’t Launch Resolving the Issue: Check Your Internet Connection: Ensure your device is connected to a stable internet connection. Verify the URL: Confirm that the URL is correctly entered Read more…