Help Center
Driver app Manual
The SmartCar Driver App is a user-friendly and modern solution designed for Android and iOS platforms, enabling drivers to manage bookings, track job statuses, and interact with dispatchers efficiently. This guide provides an overview of the app’s functionalities, including managing jobs, accessing tools, and navigating the app.
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Key Features of the Driver App
- Effortless Job Management: Accept, decline, and manage bookings directly from the app.
- Real-Time Updates: Stay informed with live job status updates and navigation tools.
- Comprehensive Driver Tools: Access documents, job history, and income reports through an intuitive interface.
- Customizable Preferences: Configure app settings, themes, and navigation preferences.
Main Menu Options
- My Profile:
- Update account details, change your password, and upload a profile picture.
- Add a new car, set schedules, view ratings, and check daily income.
- Documents:
- Manage and upload driver and vehicle documents to stay compliant.
- Private Jobs:
- Create a new job or call a driver to your current location.
- Job Offers:
- View and accept unassigned jobs from the dispatcher.
- Job History:
- Review all completed jobs with details for reference.
- Settings:
- Customize app preferences such as language, theme, and navigation tools (e.g., Waze, Google Maps).
- S.O.S:
- Send an emergency alert to dispatchers for immediate assistance.
- Other:
- Report technical issues directly through the app.
- Logout:
- Exit the app securely.
Advanced Features
- Real-Time Job Tracking:
- Monitor job progress, update statuses, and receive live navigation assistance.
- Customizable Notifications:
- Enable or disable job-related alerts via email or SMS.
- Income and Ratings Management:
- Track daily earnings and review client feedback to improve service quality.
- Job Flexibility:
- Manage private jobs and accept on-the-go bookings from dispatchers.