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Dispatch System – Dispatcher page

dispatcher-booker
Fig. 1 - Booker

Dispatcher Page Overview

The Dispatcher page is a multifunctional hub designed to streamline booking management and driver activity monitoring.


Key Functions of the Dispatcher Page

  1. Dispatching Bookings: Assign bookings to drivers efficiently.
  2. Creating New Bookings: Quickly add and manage new customer bookings.
  3. Monitoring Activity: Track drivers’ activity and manage bookings by status:
    • To Dispatch: Jobs ready for assignment.
    • Preallocated: Bookings already assigned to a driver.
    • In Progress: Jobs currently being completed.
    • Done: Completed bookings.
    • Cancelled: Jobs that have been canceled.

Main Sections of the Dispatcher Page

The page is divided into three primary sections:

  • Booker (Fig. 1): Use this section to create and manage bookings.
  • Activity (Fig. 2): Monitor driver activities and booking statuses.
  • Dispatcher (Fig. 3): Handle real-time dispatching of jobs to drivers.

Customization Options

  • Toggle View: Show or hide specific sections of the page using the toggle bar at the top.
  • Theme Adjustment: Switch between themes for a more comfortable interface.
  • View Options for Activity Zone: Switch the display from a table view (default) to a map view for enhanced visualization of driver locations.
  • Legend: Use the legend to quickly understand booking statuses and driver activity indicators.

Visual References

  • Fig. 1: Booker section for creating and managing bookings.
  • Fig. 2: Activity zone for tracking driver activity and booking statuses.
  • Fig. 3: Dispatcher zone for real-time dispatch management.
dispatcher-activity-zone
Fig. 2 - Activity zone
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Fig. 3 - Dispatcher zone