How to manage the travel services

How to Manage Travel Services in the Backoffice Application

Efficiently managing travel services is a key process that can be handled with ease in the Backoffice application. Follow this guide to set up, edit, and manage your travel services effectively.

Step 1: Access Travel Services

1. Navigate to the “Travel Services” option in the “System” sub-menu (Fig. 1).
2. The “Travel Services” page displays a list of all configured travel services (Fig. 2).

Step 2: Create a New Travel Service

1. Click the “ADD NEW SERVICE” button to open the travel service editor (Fig. 3).

2. A configuration window will appear on the right side of the page, divided into four main sections:

   • Pick Up & Drop Off:

     • Pre-set pick-up and drop-off points (editable or non-editable).
     • Define operational zones for pick-up/drop-off locations.
     • Choose the geolocation engine for autocompleting inputs when creating bookings.
     • For the drop-off area, you can also set restricted zones.

   • VIA (Stop Zones):

     • Define operational stop zones.
     • Select the geolocation engine for VIA input autocomplete.

   • Booking Form:

     • Specify available car types for the service.
     • Set a default car type, configure extra charges, and add extra fields as needed.

Step 3: Save and Manage Travel Services

1. After configuring the travel service, click the “Submit” button to save it.
2. The new travel service will now be available when creating bookings on the “Bookings” page.

Step 4: Edit or Delete Travel Services

1. To edit or delete a travel service, use the buttons in the “Actions” column of the list (Fig. 2).
2. Hover over each button to see its functionality.

Note:
When deleting a travel service, you must assign a fallback travel service where affected bookings will be redirected (Fig. 4).

Key Features of the Travel Services Editor

• Customizable Points: Define pick-up, VIA, and drop-off zones with advanced geolocation options.
• Car Type Options: Configure car types, default selections, and additional charges for tailored services.
• Fallback Mechanism: Ensure seamless operations by redirecting bookings to an alternative service when a travel service is deleted.

Figures and Illustrations

• Fig. 1: Accessing the Travel Services menu option.
• Fig. 2: Viewing the Travel Services list and actions.
• Fig. 3: Configuring a new Travel Service in the editor.
• Fig. 4: Assigning a fallback travel service during deletion.