Step out of the crowd !
About INSOFTDEV
INSOFTDEV is an independent technology company operating continuously since 2015, specializing in the design and delivery of scalable, secure mobility platforms for taxi, private hire, and passenger transport operators.
Our solutions are built to support real-world operations, regulatory requirements, and long-term platform evolution.
An Independent Company, Built for Transport Operations
From day one, our mission has been simple: to deliver reliable, configurable, and regulator-ready software for real-world transport operations.
SmartCar – Our Core Platform
At the heart of INSOFTDEV is SmartCar, our all-in-one cloud-based dispatch and operations platform for taxi and private hire operators.
It was designed specifically for real-world mobility workflows—not as a generic SaaS template.
Operational Coverage
- AI Dispatch & booking management
- Driver and vehicle management
- Pricing rules & automation
- Customer apps, driver apps, operator tools
- Integrations with external booking & payment providers
Built to Scale
- Modular platform, start simple and expand
- Configuration-first approach
- Supports varied operational models (taxi, PHV, shuttle, school runs)
Built for the UK Market — and Beyond
The UK is our most mature and demanding market. Over the past year we delivered multiple improvements to remain aligned with evolving expectations around compliance, data protection, and operational traceability.
- GDPR-aligned data protection practices
- TfL-oriented operational expectations
- Role-based access control (RBAC) and auditability
- Secure authentication flows and permission isolation
- Enhanced security approach across platform layers
- Cloud infrastructure running on AWS technologies for scalability and reliability
- Operational monitoring and high-availability architecture
- Designed to support secure integrations and controlled access
At the same time, SmartCar was architected from the beginning to be scalable, secure, and easily customizable, so it can support different regulatory and operational models—not only in the UK, but worldwide.
Long-Term Product, Long-Term Relationships
SmartCar AI Dispatcher has been live and operational since 2015 and is continuously improved to support real fleets, real drivers, and real passengers—every day.
We focus on platform stability, predictable evolution, and partnerships built on trust.
AI-Powered Dispatch & Intelligent Mobility Platforms
While SmartCar remains our core proprietary platform, INSOFTDEV’s experience extends well beyond a single product. Over the years, we have delivered and supported complex, custom-built mobility and operational solutions, often starting from the SmartCar core and adapting it to highly specific regulatory, technical, and business requirements.
Custom-built Non-Emergency Medical Transportation (NEMT) platforms for the US market, including AI-assisted dispatching logic, optimised routing, and operational automation, tailored to healthcare transport workflows.
Design and deployment of kiosk and desk-based transport solutions in Bucharest, including integrated payment modules and transaction handling for public-facing environments.
Development of tracking and monitoring solutions for individuals under probation, delivered for governmental use cases in collaboration with the Ministry of Justice in Moldova, with a strong focus on security, auditability, and controlled access.
Custom delivery platforms developed for the Philippines, using the SmartCar core architecture as a foundation and extending it to support logistics, order management, and delivery-specific operational models.
Advanced SmartCar integrations with corporate authentication systems, proprietary accommodation applications, and ERP platforms in Macao, enabling secure enterprise-grade workflows and seamless system interoperability.
Design and implementation of luxury ride-hailing services tailored for the Saudi Arabian market, supporting premium fleet operations, intelligent dispatch workflows, controlled access, and high-end customer experience requirements.
This breadth of experience allows us to operate comfortably in regulated, enterprise, and public-sector environments, while maintaining the flexibility of a product-focused technology company.
Our Offices
🇬🇧 United Kingdom
Our UK office supports commercial activities, onboarding, compliance alignment, and long-term client relationships. The UK remains our primary market.
🇷🇴 Romania (Development Center)
Our development center is responsible for core platform architecture, security, performance, integrations, and continuous product evolution.
Address: Calea Chisinaului, no.29, eGros Office 2, Iasi
Phone: +4(0) 727 653 884
Email: office.ro [at] insoftdev.com